Last Updated: January 1, 2026
A: Halo Knowledge Academy is an independent education advisory service provider. We help prospective students explore online MBA programs and other educational opportunities from universities around the world. We are not affiliated with any university and do not process admissions.
A: OnlineMBA.degree is a domain and brand operated by Halo Knowledge Academy for education advisory services and digital marketing purposes. OnlineMBA.degree is not a separate legal entity. All services are provided by Halo Knowledge Academy under the OnlineMBA.degree brand.
A: No. Halo Knowledge Academy is an independent advisory service provider. We are not an official representative, partner, or franchisee of any university. We provide general educational guidance only.
A: No. Halo Knowledge Academy provides all advisory and educational guidance services completely free of charge. There are no hidden fees, registration charges, or consultation fees.
A: We provide free advisory services including:
A: We provide support Monday to Friday, 10:00 AM – 6:00 PM IST (excluding public holidays). For inquiries outside these hours, please email us at enquiry@onlinemba.degree, and we'll respond during the next business day.
A: We typically respond to inquiries within 1–2 business days. For initial consultations, we schedule within 2–5 business days. For detailed information, see our Service Policy.
A: You can reach us through:
A: We provide information about online MBA programs and other educational offerings from multiple universities worldwide. However, we are not affiliated with any specific university. We act as an independent advisory resource.
A: We can provide guidance on the application process and help you understand requirements, but you submit applications directly to the universities. We do not submit applications on your behalf.
A: No. Admissions decisions are made solely by the universities based on their own criteria. We cannot influence or guarantee admission to any program. We provide advisory services only.
A: We strive to keep information current, but universities frequently update their programs, fees, deadlines, and policies. Always verify information directly with the university's official website before making any decisions.
A: We can provide general information about scholarship opportunities, but we cannot guarantee scholarship approval. Financial aid decisions are made by universities. For specific scholarship information, contact the university directly.
A: No. All payments for university programs are made directly by you to the universities through their official websites. Halo Knowledge Academy does not collect or hold any payments.
A: Refunds for university programs are handled directly by the universities. You must contact the university's refund office or student services. Each university has its own refund policy and procedures. For more information, see our Refund & Cancellation Policy.
A: Cancellation policies are set by each university. You must contact the university directly to request cancellation and learn about eligibility for refunds. Halo Knowledge Academy cannot process university cancellations.
A: Refund timelines vary by university, typically ranging from 4-12 weeks after approval. For details, check your specific university's refund policy or contact their student services office.
A: We can provide information about the university's refund policy and help you communicate with the university, but we cannot process refunds. You must submit your request directly to the university.
A: We collect and use your information to respond to inquiries, provide educational guidance, and contact you with relevant program information. For complete details, see our Privacy Policy.
A: No. We do not sell your personal data. We may share information with universities you express interest in, as necessary to facilitate your application process.
A: We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure. For more details, see our Privacy Policy.
A: Yes. You can request access, correction, or deletion of your personal data by contacting us at enquiry@onlinemba.degree. See our Privacy Policy for details.
A: Our Terms of Service outline the rules and conditions for using our website and services. We recommend reading them to understand your rights and responsibilities.
A: Our Disclaimer clarifies what we are and are not responsible for. Important points include that we provide advisory services only, do not guarantee admission, and are not responsible for university decisions. Please read it carefully.
A: Our Service Policy describes the services we provide, our support hours, response timelines, and how to escalate complaints.
A: No. Universities are entirely responsible for their own decisions, policies, and operations. We are not liable for university admission decisions, refund determinations, or any other university actions. See our Disclaimer for details.
A: No. Admissions decisions are made solely by universities. We provide advisory services only and do not guarantee admission. We are not responsible for admission outcomes. See our Terms of Service and Disclaimer for more information.
A: We want to resolve any concerns you may have. Please contact us at enquiry@onlinemba.degree with "Escalation" in the subject line. We will respond within 2 business days. See our Service Policy for details.
A: We strive to provide accurate, current information. However, universities frequently update their programs, fees, deadlines, and policies. We do not guarantee that all information is current or error-free. Always verify directly with universities before making decisions.
A: No. We provide educational advisory services only. We do not provide legal, financial, tax, or medical advice. For such matters, consult qualified professionals. See our Disclaimer for details.
A: We provide information for general educational purposes. However, do not rely solely on our information for major decisions. Always verify information with universities and consult qualified advisors as needed.
A: Please contact us immediately at enquiry@onlinemba.degree with details about the error. We appreciate your feedback and will investigate promptly.
A: No. All services are provided "as is" without warranties of any kind. We do not guarantee admission, scholarship approval, program outcomes, or any specific results. See our Disclaimer for details.
A: No. External links are provided for convenience only. We do not endorse or guarantee third-party websites. Your use of external links is at your own risk. See our Disclaimer for details.
If you have questions not addressed in these FAQs, we'd be happy to help! Please contact us:
Email: enquiry@onlinemba.degree
Phone: +91 8080500400 / +91 9322551551
Hours: Monday–Friday, 10:00 AM – 6:00 PM IST
Address: B-803, Vishwamitra CHS, Saptarshi Park, Off LBS Marg, Mulund West, Mumbai - 400080, Maharashtra, India