Service Policy — Halo Knowledge Academy

What we deliver. Advisory calls, document checklists, application guidance, and general support.

Timelines. First response within 1–2 business days; initial consultation within 2–5 business days; ongoing support during business hours.

Support hours. Mon–Fri, 10:00–18:00 IST (excluding public holidays).

Escalation & complaints. Email enquiry@halo.co.in with subject “Escalation”. Response in 2 business days.

Contact. enquiry@halo.co.in • +91 8080500400. Registered address: B-803, Vishwamitra, OFF LBS Marg, Mulund West, Mumbai Suburban, Maharashtra 400080, India.